Providend Associate Adviser Programme 

The Providend Associate Adviser Programme is designed to nurture our next generation of leaders and professionals who are passionate in the area of financial advisory.  Under this programme, you will undergo various learning phases where you will have the opportunity to be mentored by a Senior Client Adviser and rotate to Advisory and Operations departments to equip yourself with the necessary knowledge and skills to advise and implement solutions for our clients.  

To be successful in this position, you will be someone who: 

• Enjoy financial planning work as well as meeting people,
• Is driven, tenacious and possess a strong sense of ethics,
• Good team player who can work independently and diligently
• Has a diploma/bachelor in any discipline 

Investment Operations Executive

We are seeking a self-driven and meticulous individual to join our Investment Operations Team. In this role, you will act as a liaison between clients, business partners and internal stakeholders. The primary responsibilities of this exciting position include a wide range of functions, including but not limited to:

• Provide operational assistance with trade placement, ensuring trades are executed on the platform in a timely manner, accurately processed while fully complying with internal policies and procedures
• Trigger and coordinate company-wide rebalancing activities with internal teams when required
• Collaborate with cross-functional teams to respond to queries from partners and the advisory team
• Handle cash management, settlement, and reconciliation, promptly resolving discrepancies or failures
• Liaise with external partners (private banks, financial institutions) on client trades, account servicing, and platform‑related enquiries
• Ensure smooth communication and efficient resolution of operational issues
• Identify and resolve any trade-related discrepancies, platform issues or settlement failures
• Implement necessary controls and procedures to minimize risks associated with trade execution, ensuring adherence to internal policies and regulatory requirements
• Update internal stakeholders promptly on changes, updates or enhancements to any platforms
• Any other duties as assigned

Requirements

To succeed in this role, you will be someone who:

• Has a bachelor’s degree in business administration, marketing or related field
• Has prior experience in investment operations, trade execution, settlement, or reconciliation preferred
• Has/is CMS license representative (CM-EIP, CM-SIP, RES 3) preferred
• Is familiar with cash management and regulatory requirements
• Proficient in Microsoft Office applications (Microsoft Excel, Word, Power Automate etc.)
• Strong attention to detail and ability to work independently under tight timelines
• Is a strong team player
• Possesses initiative, drive and a strong work ethic
• Exhibit high level of integrity, accountability, and adaptability to embrace change
• Excellent communication skills to liaise with internal stakeholders and external partners

DevOps Engineer (Cloud Platform & Infrastructure)

We are seeking a pioneering DevOps Engineer to build our software delivery ecosystem. While our business has decades of financial expertise, our internal software engineering function is a brand-new, founding-team initiative. You will help architect our greenfield Azure cloud platform, collaborate with the vendor on deployment infrastructure, and help set the operational and security foundations for the agentic AI capability Providend is building over time. This is a genuine zero-to-one opportunity: broader ownership and faster growth than a typical DevOps role at a larger organization.

Key Responsibilities

• Container & Cluster Orchestration: Architect, secure, and manage containerized workloads using Azure Kubernetes Service (AKS) or Azure Container Apps (ACA) to host software services and agentic infrastructure.
• Edge Security & Routing: Manage global networking, secure application perimeters, and DNS management using Cloudflare, in coordination with Providend Technology’s existing Entra ID / Conditional Access controls — designed as a complementary layer, not a duplicate identity plane.
• Zero Trust Access Control: Manage Cloudflare Access (Zero Trust) to enforce strict, identity-aware access controls for internal tools, APIs, and sandboxed environments without relying on traditional VPNs.
• Vendor Collaboration & Knowledge Transfer: Work closely with the external CRM development vendor to architect deployment infrastructure and plan the eventual phase-out of their services.
• CI/CD Pipeline Automation: Build and maintain deployment pipelines, incorporating agentic automation for routine, non-critical operations (code review support, release branching, environment promotions for non-financial-critical services).
• Infrastructure Guardrails for Financial Systems: Apply rigorous change management and rollback discipline to any infrastructure supporting business-critical proprietary system. Autonomous agent-applied fixes are permitted for non-critical infrastructure; any remediation touching the business-critical system’s deployment or infrastructure path requires human approval before execution.
• Growth Area — AI Infrastructure: As Providend’s agentic AI capability matures, this role will grow to include operating LLMOps tooling and hosting MCP servers on our Azure platform. No prior experience required — training and mentorship will be provided as this expands.

Requirements

• Experience Level: 4–6 years of experience in DevOps, Site Reliability, or Cloud Infrastructure roles.
• Azure Cloud Expertise: Solid proficiency provisioning and operating AKS or ACA, and Infrastructure as Code (Terraform/OpenTofu).
• Production Infrastructure for Financial Platforms: Experience operating and securing production cloud infrastructure that hosts financial or transactional systems — deployment pipelines, monitoring, and incident response for environments where downtime or a bad deploy can affect live client-money systems. Comfortable working within strict change-control and rollback discipline, even without owning the underlying data architecture.
• Zero Trust & Edge Networking: Hands-on experience with Cloudflare (or equivalent) for DNS, edge security, and Zero Trust access control.
• Programming & Scripting Proficiency: Solid coding skills in Python, Go, or JavaScript; proficiency in Linux Shell scripting (Bash) and YAML for CI/CD workflow orchestration.
• Founding Team Mindset: High adaptability for a “zero-to-one” small team environment, with the communication skills needed to manage vendor handovers.

What Will Set You Apart

• Familiarity with MAS Technology Risk Management (TRM) guidelines, change management, or data residency requirements in a financial services / MAS-regulated environment.
• Exposure to, or willingness to learn, LLMOps platforms (e.g. Langfuse, LangSmith, Braintrust, Humanloop, Arize Phoenix) covering observability, LLM evaluation, and prompt management.
• Interest in developing fluency with modern AI-assisted engineering tools, such as Cursor or Claude’s feature set (Claude Code, Projects, Artifacts).
• Exposure to LLM-based code review tooling in CI/CD (e.g. Claude Code Review, CodeRabbit, or equivalent).
• Experience managing vendor transitions or insourcing software capabilities.
• Background working in financial services or fintech environments.

Executive, Media Production (4 Months Contract, Convertible to Perm)

We are seeking an Executive, Media Production to bring our advisory expertise to life through compelling video and podcast content. Sitting within the Group Brand Experience team, you will own the full content production lifecycle — from scripting through filming, distribution and performance tracking. This is a hands-on, high-ownership role for someone who enjoys building content that educates and engages, and who takes pride in a well-run studio and a polished final product.

Key Responsibilities

• Content Strategy & Planning: Develop and execute content strategies aligned with business goals, audience needs and industry trends.
• Scriptwriting & Storyboarding: Develop scripts, storyboards and interview briefs aligned with the brand voice and content objectives.
• Production Management: Manage end-to-end video and podcast production, including studio setup, equipment and on-screen talent.
• Post-Production & Editing: Oversee post-production and optimise content for different platforms while maintaining brand consistency.
• Distribution & Promotion: Manage content distribution across digital platforms and support cross-channel promotion.
• Analytics & Reporting: Track content performance and use insights to improve content strategy and audience engagement.
• Client & Team Communication: Collaborate with advisers, teams and stakeholders to develop content and manage production timelines.
• Continuous Learning & Improvement: Stay updated on content trends, production techniques and tools to continuously improve content quality and reach.
• Graphic Design & Branding: Ensure all content aligns with the firm’s visual identity and branding guidelines.
• Other Duties: Undertake other duties as assigned.

Requirements

• Diploma in Media Production, Film, Communications, Marketing, or a related field.
• Fresh Grad or 1-2 years of relevant experience in video production, podcast production, or content creation.
• Strong understanding of content production workflows — pre-production through production, post-production and distribution.
• Hands-on experience with filming, editing, and content production tools.
• Familiarity with editing software (e.g. Adobe Premiere Pro, Final Cut Pro, Audition, or equivalents).
• Experience with basic studio setup (camera, lighting, audio equipment).
• Exposure to content platforms (e.g. YouTube, podcast platforms, social media distribution).
• Possess initiative, drive and exceptional attention to detail
• Is an independent worker, able to work without much guidance
• Is driven, tenacious and possess a strong work ethic
• Is a strong team player
• Able to commit from end of November 2026 to end of March 2027, with possibility of conversion to Permanent

What Will Set You Apart

• Certifications in media production, digital marketing, or content strategy.
• Experience working in a professional services or education-led content environment.
• Basic understanding of analytics tools (e.g. YouTube Analytics, Google Analytics).
• Awareness of digital content trends, formats and platform behaviours across YouTube, social media and podcasts.
• Understanding of branding and storytelling principles, especially in an educational or thought-leadership context.
• Basic understanding of audience engagement and content performance metrics.
• An appreciation of financial and wealth concepts, with the ability to translate complex ideas into accessible content.

TO APPLY

COMPANY BENEFITS