To encourage transparency, openness and accountability, we encourage reporting of any concerns regarding improprieties or unacceptable conduct of any of our officers, employees, consultants, vendors, contractors and/or any party with whom we have a business relationship.  

Improprieties for disclosure 

The types of improprieties or unacceptable conduct may include, but is not limited to: 

1. Corruption 
2. Fraud or financial malpractice 
3. Breaches of regulatory requirements, including the committal of a criminal offence or miscarriage of justice 
4. Conflicts of interest 
5. Other dishonest and unethical practices 
6. Failure to adopt practices consistent with our internal policies and procedures 

Information to disclose  

You are encouraged to provide the following information in your report:  

1. Identify of all parties allegedly involved such as their name, department and designation, and other relevant information; 
2. Description of the alleged impropriety or unacceptable conduct  
3. Date, time and place of alleged impropriety or unacceptable conduct, including multiple occurrences 
4. How and when you came to know of the alleged impropriety or unacceptable conduct 
5. Details of any evidence you may have or know of 
6. Any other information deemed relevant or able to assist in our evaluation of your report  

Anonymity 

You may make the report anonymously. However, you are strongly encouraged to identify yourself and provide your contact details, as investigations may be hindered if we are unable to contact you for more information.  

We are committed to protecting whistleblowers as far as practically possible, and will not disclose your identity unless necessary and in all cases, not without prior notice to and in consultation with you.  

Reporting channels  

You may submit your report through the following channels: 

1. By email at whistleblow@providend.com. 
   The email inbox is accessible by the Head of Group Compliance and Group Chief Operating Officer.
2. By post to:
   Attention: Head of Group Compliance / Group Chief Operating Officer Confidential 
   38 Duxton Hill 
   Singapore 089616  

Protection against retaliation  

We do not tolerate any form of retaliation against the whistle blower and will take appropriate actions to protect whistle blowers as long as the concern was raised in good faith and with no malicious intent. No action will be taken against the whistle blower for any report or allegation that was made in good faith but proven untrue by subsequent investigation.  

Frequently-asked Questions 

Can I whistleblow anonymously?  

Yes, all reports will be investigated whether or not they are anonymous.  

Who will look into my whistleblowing report? 

The Head of Group Compliance will be in charge of looking into your whistle blowing report. If the report involves the Head of Group Compliance, the Group Chief Operating Officer will oversee the investigation process instead.  

After I have submitted a report, how would I know my report is being investigated?  

If you have provided your identification and contact details, the investigation officer will inform you of the commencement of the investigation.  

Due to the varied nature of the whistle blowing reports, it may not be possible to lay down precise timelines for such investigations. The investigating officer will ensure that the investigations are undertaken in the shortest possible time, without affecting the accuracy and reliability of those investigations.  

Will I be informed of the outcome of the investigation? 

You may be informed of the outcome if you have provided your identification and contact details. However, this is subject to consideration of the privacy against whom the allegations were made and any internal policies. Additionally, if you are not an employee, the communication applies only if you agree in writing to maintain confidentiality in relation to any information provided. 

I am not sure if I have sufficient evidence to lodge a report. Should I still report?  

Yes, if the concerns raised are without malice and in good faith, you must believe that the information/allegations disclosed are substantially true. The allegation must not be made for the purpose of personal gain. 

Is there a monetary reward for whistleblowers?  

No, there is no reward in any form.  

Updated 25th February 2026, ©2026 PROVIDEND LTD. ALL RIGHTS RESERVED.